About

Palak Dalal Bhatia is a highly accomplished entrepreneur and CEO, currently serving as the Founder and CEO of IrisAgent, a company that specializes in the development of proactive AI for customer support. With over 8 years of relevant experience in the industry, Palak is a seasoned professional who has established herself as a leader in the field of customer support and AI. Palak's impressive career trajectory includes serving as the Founder and CEO of IrisAgent, where she led the development of a cutting-edge platform that provides proactive customer support with product and user context. Prior to this, she worked as a Scout at Sequoia Capital, where she invested in a number of companies, including Shipa and Superb AI. Palak's educational background includes a Master of Business Administration (M.B.A.) from Harvard Business School and a Bachelor of Technology (B.Tech.) with Honors in Computer Science and Engineering from the Indian Institute of Technology, Bombay. Her educational qualifications have equipped her with the knowledge and skills necessary to excel in the field of AI and customer support. Palak's expertise in AI is reflected in her TechStack, which includes a deep understanding of AI technologies and their applications. Her passion for innovation and technology has driven her to develop cutting-edge solutions that have transformed the customer support landscape. Overall, Palak Dalal Bhatia is a highly accomplished professional with a proven track record of success in the field of AI and customer support. Her entrepreneurial spirit, combined with her educational qualifications and extensive experience, make her a valuable asset to any organization.